BALANCIER online store
Returns can only be accepted for products purchased on the BALANCIER Online Store. Your order will be carefully packed and thoroughly inspected and we hope that you are pleased with the Item(s) you select. Report any discrepancy in shipment or damages to Customer Service.
30 days money back guarantee
We guarantee your satisfaction with all BALANCIER timepieces. You may return any unworn, undamaged watch, within 30 days of delivery for a full refund of purchase price. Any watch that fails quality inspection from Customer Service (scratches, worn, damaged) will be returned to you and no refund will be issued. Please note that we do not accept returns once the watch bracelet has been sized. Refunds can only be placed back onto the original method of payment.
Returns will be processed within 5 business days after receipt. Refunds will be issued in the original form of payment. Depending on your bank, it can take an additional 3 business days for the credit to post to your account.
Contact us:
+33 98 411 53 62
contact@balancierofficial.com
